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Our performance

Performance against FY20 targets

The table below provides a snapshot of ERM’s performance towards our FY20 targets. We considered the FY20 results as we set our targets for FY21.

 

FY20 material topics

FY20 target

Performance against FY20 targets

 
Governance

 

  • No fines or nonmonetary sanctions for material noncompliance with laws or regulations.

  • No fines or nonmonetary sanctions for material noncompliance in FY20.

  • 100% completion of ERM business conduct and ethics mandatory new starter training requirements.

  • 92% of new starters completed mandatory new starter training requirements in FY20. We continue to fine-tune our systems to ensure all mandatory training will be completed on schedule.

 
Our people

 

  • Increase gender diversity among Senior Consultants, Technical Directors and Partners by 10% over previous year.

  • Partners gender diversity increased 1.2%. Senior Consultants and Technical Directors gender diversity increased 0.3%. We recognize past efforts have fallen short, and we are focusing greater resources at the executive, business unit and office levels to improve diversity in hiring and promoting.

  • Develop ERM Global Inclusion Leadership Index and baseline.
  • ERM Global Inclusion Leadership Index developed and baseline established.
  • Improve the Employee Engagement Survey Inclusion score from the baseline by 10%.
  • Employee Engagement Survey Inclusion score increased from baseline by 12%.
 
Occupational health and safety
  • Days Away from Work case (DAWC) rate of 0.10 for ERM employees.
  • Days Away from Work case (DAWC) rate of 0.08 for ERM employees.
  • No Life Impacting or Fatal Events¹ for ERM and subcontractor staff.
  • No Life Impacting or Fatal Events for ERM and subcontractor staff.
  • Achieve a Safety AT ERM² global score of 65.
  • Achieved a Safety AT ERM global score of 90.2.
  • Improve the Employee Engagement Survey well-being question³ score from the baseline by 10%.
  • Employee Engagement Survey well-being question score decreased from baseline by 1%. The well-being of our employees remains a focus, and through the survey we have a better understanding of what changes need to be made to improve our performance.
Climate change
  • Remain on track to meet 2025 SBTi targets.
  • On track to meet our two 2025 SBTi targets.
Innovating with clients and other leading organizations
  • Achieve growth targets of 25% in FY20 from identified integrated solutions within the Services Innovation and Growth Plan.
  • Increased growth of 13% from identified integrated solutions within the Services Innovation and Growth Plan. Despite on-track growth during the first half of FY20, second half market weakness resulted in slower growth than expected with respect to integrated solutions.
 
Contributing to society and local communities
 
  • Contribute 1% of prior year profits to support sustainability initiatives around the globe, primarily through the ERM Foundation.
  • Contributed 1% of prior year profits to support sustainability initiatives.
  • Set impact-based targets for ERM Foundation contribution to the SDGs (based on FY19 baseline).
  • Impact-based targets for ERM Foundation contribution to the SDGs established.
1 Life Impacting Events are defined as any work-related injury/illness resulting in permanent disability (to include partial and/or total disability).
2 The Safety AT ERM score includes an evaluation of nearly all aspects of our overall program (including safety management system self-assessment scoring). The scores are calculated at the business unit level, and the global score is derived by calculating a weighted average of each operational business unit score (weighting based on hours worked). A target of 65 was given to each business unit and region for FY20.
3 The Employee Engagement Survey question on well-being is: “The company supports me in achieving a reasonable balance between my work life and personal life.”