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Introduction

FY21 targets and long-term goals

Based on our materiality analysis, we identified ERM's material sustainability topics, set FY21 targets and reviewed our 5-year goals.

For information about our FY20 targets, see the Performance against FY20 targets section of this report.

Business conduct and ethics

Business conduct and ethics is essential to the financial success and sustainability or ERM.
FY21 targets:
  • No fines or nonmonetary sanctions for material noncompliance with laws or regulations.
  • 100% completion of ERM global mandatory new starter training.
  • 95% completion of required refresher training for employees with designated due dates on or before 31 March 2021.
Long-term goal (to be met by end of FY22)
  • No fines or nonmonetary sanctions for material noncompliance with laws or regulations.

Our people

Our ability to attract, develop, reward and retain talented employees is central to our business strategy and vital to our future.
FY21 targets:
  • Increase gender diversity among Senior Consultants, Technical Directors and Partners by 10% over previous year.
  • All Business Units develop a diversity, equality and inclusion plan.
  • Increase performance score of the ERM Global Inclusion Leadership Index in 40% of categories from the FY20 baseline.
Long-term goal (to be met by end of FY22):
  • Our employees reflect the diversity of the communities in which we work based on gender, language and other measures.

Occupational health and safety

The most important role for all ERM's leaders is to keep everyone safe.
FY21 targets:
  • No Life Impacting or Fatal Events1 for our ERM and subcontractor workforce.
  • Achieve 85% on-time verification rate for all safety-related Corrective and Preventive Actions.
  • Achieve a Safety AT ERM2 global score of 75.
Long-term goal (to be met by end of FY22):
  • Days away from work case (DAWC) rate below 0.06 and no fatalities.

Climate risk and low carbon economy transition

As a leading sustainability consultancy, climate-related risk is not just an environmental issue, but also one that has a direct impact on ERM’s business, reputation, as well as our ability to retain and attract talent.
FY21 targets:
  • Remain on track to meet science-based targets of 30% reduction in Scopes 1 and 2 and 11% reduction in Scope 3 emissions by 2025.
  • Increase sales supporting low carbon economy transition by 25% over FY20.
Long-term goals:
  • Achieve forecasted progress towards longer-term science-based targets for 2025 and 2050.
  • Increase revenue from services that contribute to the low carbon economy transition by FY223.

Client satisfaction

Our ability to satisfy our clients and consistently exceed their expectations is critical to the ongoing operations of our company and integral to our business strategy and financial sustainability as a firm.
FY21 targets:
  • Increase growth in the average number of services provided to key clients by 10% (3-year rolling average).
Long-term goal (to be met by end of FY22):
  • Increase growth in the average number of services provided to key clients by 15% (3-year rolling average)3.

Contributing to society and local communities

ERM has a unique position and responsibility to build and leverage our technical expertise and business acumen to shape a more sustainable world.
FY21 targets:
  • Achieve FY21 impact-based targets for the ERM Foundation.
  • Contribute 1% of prior year profits to support sustainability initiatives around the globe, including through the ERM Foundation.
Long-term goal (to be met by end of FY22):
  • Increase Foundation contributions over time (e.g., the percentage of employees engaged, company donations, employee funding).
  • Measure and report the impacts of Foundation and other non-client-generated projects/programs on Sustainable Development Goals.
1Life Impacting Events are defined as any work-related injury/illness resulting in permanent disability (to include partial and/or total disability).
2The Safety AT ERM score includes an evaluation of nearly all aspects of our overall program (including safety management system self-assessment scoring). The scores are calculated at the business unit level, and the global score is derived by calculating a weighted average of each operational business unit score (weighting based on hours worked). A target of 65 was given to each business unit and region for FY20.
3These goals were set based on the results of our FY20 materiality assessment.